MAY I PAY BY CREDIT CARD? We are not set up to handle credit card payments.
HOW DO I GET A CART LIKE THE ONES I'VE SEEN IN SOME AREAS? We are gradually changing all our residential collection service to Cart Service.
DO YOU TAKE CHRISTMAS TREES? Christmas trees must be cut into sections no longer than 4 feet. Put your cut up tree out
with your regular trash.
WHY WASN'T MY CHRISTMAS TREE TAKEN THIS WEEK? Sometimes, because of the volume of trees and trash after the holidays, there is not enough room in
the truck for everyone's tree. It will be picked up during the following weeks as the volume of trash decreases.
WHEN WILL MY GARBAGE BE PICKED UP? Garbage collections are made once per week beginning at 5AM. Pick-up time may vary week to
week. Place your
trash within 5 feet of the road the evening before your collection day. During periods of inclement weather, collection may be delayed. If you are unable to get to work, most likely our collection crews can't either.
WHY WASN'T MY GARBAGE PICKED UP? In many cases our crews have been advised not to pick up due to late payment. Please check your
bill. Other reasons include:
+the most frequent
reason is that the trash was not out when the driver went through
+the can was too heavy to be picked up
+driver was threatened by a dog
+denied access to road by road repair or utility crews
+garbage container was not accessible within 5 feet of road surface
BEARS GET INTO OUR TRASH-DO YOU HAVE ANY SUGGESTIONS FOR THIS
PROBLEM? See our information page regarding
Bears.
WHEN WILL MY RECYCLABLES BE PICKED UP? Recyclables are collected every other week for most of our customers. Please see our
Recycling Schedules
.
HOW DO I PREPARE MY RECYCLING? See our recycling Rules of Thumb.
WHY DIDN'T THE RECYCLING CREW PICK UP MY BOTTLES AND CANS?
Bottles and cans must be in a 20 or 26 gallon garbage can displaying a special recycling decal supplied by Sanico. The recycling material must be placed away from the garbage so the recycling driver can identify the recycling. Any recycling materials put in a bag will be considered garbage and will not be collected. Please see our recycling
Rules of Thumb.
I HAVE BEEN COLLECTING MAGAZINES FOR YEARS. IS THERE A SPECIAL WAY
TO RECYCLE THEM? Please tie the magazines up with twine in both
directions. Place them at the curb for your scheduled recycling pickup over the course of several weeks. Please don't put out several year's
worth of magazines out for one pickup.
WHAT HAPPENS TO MY RECYCLED JUNK MAIL AND MAGAZINES? Sanico delivers most junk mail and magazines to Marcal Paper where they make new consumer paper products.
I PUT MY NEWSPAPERS IN BAGS. WHY DIDN'T THEY GET PICKED UP? The facility that accepts newspapers
from our curbside collections de-inks the paper so it can be used again as newspaper. Plastic or paper bags contaminate the process. Papers must be tied with twine so they don't blow during transportation. Please see our recycling
Rules of Thumb.
WHY DIDN'T THE RECYCLING CREW TAKE ALL MY BOTTLES AND CANS? Some items are marked with recycling symbols, but there is no market that will recycle them.
These items may be put in the garbage.
Also, the recycling markets will not
accept bottles
and cans contaminated with product such as oil, ketchup, shampoo or detergent. Please rinse clean. For more information, see our
Rules of Thumb.
WHAT SHOULD I DO WITH MY HOUSEHOLD HAZARDOUS WASTE?
Morris County residents may call the Morris County Municipal Utilities Authority at 973-829-8006
or visit the MCMUA web site .
Warren
County residents may call the Pollution Control Financing Authority of Warren County at 908-453-2174 or visit the PCFA web site.
Hunterdon
County residents may call their county Solid Waste Recycling Department at 908-236-7111 or visit the Hunterdon
County web site.
